Volcanic Eruption in Iceland
I've been getting alot of calls about the volcanic eruption in Iceland. I got this off the Access America Travel Insurance Website (my preferred travel insurance provider).
The volcanic eruption in Iceland has impacted many Access America customers traveling to and through several European countries.
Please note that many airlines and travel suppliers are offering their customers change fee waivers. Please check with your supplier before changing your travel plans or filing an insurance claim. .
As of Thursday, April 15, 2010, the volcanic eruption in Iceland is considered a known event.
Access America customers who purchased their travel insurance policy prior to April 15, 2010, may receive trip cancellation, trip interruption or travel delay benefits if their travel plans have been affected by this event. Please review your insurance certificate/policy to see your specific terms and conditions of the insuring agreement and remember to contact your travel provider prior to canceling your travel arrangements.
Access America is also offering all of our impacted customers immediate access to our emergency travel arrangement concierge service. Call 800-284-8300 for assistance with alternate travel arrangements or any of our other personal assistance services.
Please review your Letter of Confirmation and Certificate of Insurance/Policy to find out more details about the coverage that you've purchased. For your convenience, you will find some information below about Travel Delay and Trip Cancellation/Interruption benefits which are commonly utilized in events like this one.
Travel Delay
If your Access America Letter of Confirmation lists Travel Delay as a benefit, you may be eligible to receive reimbursement for additional out of pocket meal or lodging expenses incurred as a result of a travel delay of six or more consecutive hours (please note: this benefit has a per person, per day maximum as well as a policy maximum). Some policies also provide coverage for pre-paid, non-refundable expenses lost due to the Travel Delay.
Trip Cancellation/Interruption
Customers may qualify for Trip Cancellation/Interruption benefits if their travel supplier has experienced a complete cessation of services for at least 12 or 24 consecutive hours (depending on the product) due to the natural disaster.
Travel safely!